In order for us to get you a quote for delivery please complete the below form
Deliveries to Ireland can be made to your room of choice.
For all other countries, because of international health and safety legislation, we can often only deliver to your kerbside. Please have somebody at the delivery address who can help with moving and assembling your items.
Quality Control and Insurance
Before we ship any goods, we carefully inspect them to ensure they are in perfect condition. All of our shipments are fully insured for loss and damage. On delivery, while the driver is with you, please open each package to confirm it is undamaged. In the unlikely event of a problem, please note this on the courier’s paperwork.
Arranging your own shipping?
Our warehouse team will be happy to open all boxes so you can inspect the goods - this gives you confidence that your items are in perfect condition when they leave us. Please note that we cannot accept any responsibility for problems found after goods have left our warehouse. We strongly recommend you insure your items with your chosen shipping agents if you choose to ship your own goods.
We can also deliver to any where in England free of charge.
Shipping to North America
When shipping to North America, the border authorities may need additional documentation before goods can be imported (e.g. copy of passport, company tax details, or Social Security Number plus a copy of your birth certificate) and our shipping agent will ask you for this.
Tax refunds and import duties
If we are shipping outside of Europe, we can refund the VAT paid (the UK VAT rate is 20%). You will be separately liable for any import duties and taxes when the goods arrive in your country. Every country or state sets their own import taxes, but they are rarely more than UK VAT, and they are often significantly less. If you have arranged your own shipping, you will need to send us an itemised 'bill of lading' from your shipper that lists each product individually to confirm that they have been exported, and we can then refund the VAT. VAT refunds are subject to a £20 admin fee, and international bank transfers attract a further £20 finance charge.
If you would like to return your goods that is no problem - just let us know within two weeks of your goods arriving. We can get a quote to have your items returned to the UK, and this is normally a little more than the outbound shipping fee. In line with our standard returns policy, all goods must be in perfect condition, unused and in the original packaging.