We aim to deliver all in stock items* in 10 to 20 working days** once the payment clears. If there is a delay we will notify you as soon as possible.
Our delivery company will contact you to arrange a delivery date and time, standard deliveries are delivered Monday to Fridays only. To ensure the delivery team can contact you please add a mobile and landline number to your order. The standard delivery is a one man delivery to the ground floor only. If you require a delivery to the room of your choice please select the Delivery Plus option in the checkout.
Our couriers aim to book in 2-3 days prior to delivery so you will always know when your goods will arrive. The delivery slots do depend on when the delivery company is in your area and most areas are serviced once a week. If the slot offered is not suitable the delivery company will contact you again with an alternative slot, usually within 7 days of the first slot.
If you have purchased garden furniture the standard delivery can arrive on a curbside pallet and the driver will not bring the furniture on to the property. If you need help with the delivery please ensure you select the Delivery Plus service.
*Please note that Stock Levels on our website is not 100% accurate (We do try our best to keep it up to date every day) and for the most up to date information please call us on 01235 834831.
** Deliveries to Surcharge areas, details below, and below ranges can take between 3 to 5 weeks.
All Bentley Designs Ranges: 3 to 5 weeks
All Devonshire Pine & Oak Ranges: 3 to 5 weeks
Adding Delivery Super Plus on garden furniture will extend the products lead time to 3-5 weeks, due to the specilist nature of this service.
As above but also includes; a two-man delivery service, they will carry each item into the room of choice up the stairs etc. Please notify us if you prefer this service and we can quote you the price. All orders over a certain amount are automatically upgraded free of charge to two man delivery.
As above Delivery Plus but also includes assembling the items. We will not only assemble for example; beds, wardrobe etc but will take away the packaging and position the item into the room of choice. Please notify us if you prefer this service and we can quote you the price. Please note that adding Delivery Super Plus on garden furniture will extend the products lead time to 3-5 weeks, due to the specilist nature of this service.
We are now able to offer premium next day delivery on some of the ranges. Additional cost applies, please contact us on 01235 834831 and we can discuss in detail.
Please confirm which delivery option you're prefer at the checkout and we can quote you the price.
All items delivered free (to most of the UK Mainland) in selected areas some postcodes will incur a surcharge. This charge is to cover overnight stays for the delivery teams, who are based in the south of England. Standard Delivery to surcharge zones is 3 to 5 weeks.
For the following postcodes;-
IV, DD, PH, AB, KW, EH, DG, FK, G, KA 1-26, 29, 30, KY, ML, PA 1-19, TD, LL, LD, SY16-20, 23-25, SA. CF, NP, Northern and Southern Ireland, Isle of Man, Isle of Wight, Channel Islands and Scottish Isles an additional charge will apply. If you do live in any of these areas please contact us for a quote.