Sales Hotline: 01235 834831 (9:30am to 9pm)

Customer Reviews

Would buy from again

I've been after a large display cabinet in solid oak for a while, and the mainstream places like OFL or M&S had no products to my liking. I found the Opus large display cabinet in my quest, which is how I found OFH. I couldn't quite believe the value for money, so we headed over to the showroom near Oxford. Whilst they did not have the cabinet on the showroom floor, they did have many other products from the range, and also reassured me that I could believe the value for money. So we ordered the large cabinet, the coffee table, and the mirror all for our lounge. The guy in the showroom (sorry, can't remember name), was very friendly and very helpful with getting the transaction sorted. The delivery took about 12 days, but we were in no rush, and the delivery was also communicated very well. All in all, I'm very impressed with the service, the quality of the product, and the price. I would definitely purchase from OFH again.


5 out of 5 Stars!
Richard Smith

Geoff Keen ( Eastbourne )

Purchased a tv corner unit & a console table, both of them very good was told 2 weeks delivery,they came in a week altogether it was hassle free. Many Thanks.


5 out of 5 Stars!
Geoffrey Keen

First Class Service

I ordered two items, one of which was showing as a 6-8 week delivery. Oak Furniture House kept me informed on a weekly basis of the progress of my order right from date of ordering to the day of delivery. I cannot fault their communication. They even contacted me to say that the one item was a slightly lighter colour than that shown on the website. They sent me a picture and asked if I still wanted the item. And on the day the delivery was schedule, the driver contacted me to say he would be delivering my items within 1 hour. The items are also of excellent quality. I would highly recommend purchasing from this company.


5 out of 5 Stars!
Gail Hughes

Opus Oak Furniture

We ordered a complete set of Opus lounge and dining room furniture. The table we ordered originally was out of stock but they managed to organise a replacement for us. The sales team were very helpful. The furniture arrived after 3 weeks, with prior notification from the delivery company and arrived at the time stated. There were 14 different boxes which were extremely well packaged and we have found no damage at all to any of our items (we seem to expect some damage these days, so this was a pleasant surprise). The furniture is all well made - the only work needed was to fit the legs to the table, insert shelves in units, and screw handles on. The only slight problem we had was the magnetic catches on the cabinet doors were much too strong, making it difficult to open the doors without rattling the contents of the cupboards. We modified the catches by removing one of the metal plates from each magnetic catch, and now the doors open and close easily. All in all, we are very pleased with our purchase from Oak Furniture House and would recommend our particular furniture.


5 out of 5 Stars!
Mrs Lesley Skillings

Went the extra mile

Had a problem with the high rattan table - not as in picture and damaged in transit. Was sent replacement parts pronto and a great gift to compensate for disappointment . I could have had money back but this rattan garden furniture is ace quality. The company take a great deal of trouble to sort problems - and with follow up phone calls. First rate and go the extra mile!


5 out of 5 Stars!
Hilary Wharf

Went the extra mile

Had a problem with the high rattan table - not as in picture and damaged in transit. Was sent replacement parts pronto and a great gift to compensate for disappointment . I could have had money back but this rattan garden furniture is ace quality. The company take a great deal of trouble to sort problems - and with follow up phone calls. First rate and go the extra mile!


5 out of 5 Stars!
Hilary Wharf

Alls well that ends well

First thing I want to say is that the customer service team are fantastic, I ordered from these guys because I needed a sofa set quickly for a surprise for my wife. Ordering, price and sales staff were all fantastic including a Sunday conversation to sort out my mistake with Anuuj. What’s let’s these guys down, and it has been previously documented is their delivery organisation. The guys who actually deliver are brilliant but trying to get the organisation to commit to a date so I could book time off work was horrendous. Then Sadie from customer service stepped up and after a battle sorted this for me, I have to say she epitomises customer service and as far as I am concerned saved the day. Great product, great prices, great customer service just let down by their dispatch/delivery team.


5 out of 5 Stars!
Neil SInclair

Good product quality, excellent service abroad delivery

Very happy with "Rutland solid chunky oak living room furniture nest of 3 tables". Good quality product, solid, very nice piece of furniture. Functional and matches well oak interior of chalet room. Mostly impressed with excellent service from the shop, quick email answers of the personnel - delivery was made to Switzerland without any issues. Many thanks.


5 out of 5 Stars!
Olga Lazareva

Good product quality, excellent service abroad delivery

Very happy with "Rutland solid chunky oak living room furniture nest of 3 tables". Good quality product, solid, very nice piece of furniture. Functional and matches well oak interior of chalet room. Mostly impressed with excellent service from the shop, quick email answers of the personnel - delivery was made to Switzerland without any issues. Many thanks.


5 out of 5 Stars!
Viktoriya Skrypka

Really good customer service

I bought the cosmo tv unit for our living room. I was initially told it would be 3-5 weeks to deliver so I phoned customer services and they responded by delivering the very next day, absolutely brilliant 'customer first' service.


5 out of 5 Stars!
Robin Fryer

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Bedroom Dining Room Living Room Home Office Garden Shop By Wood Type Clearance
Oak Furniture House, Unit 2 – H4 Building, Milton Road, Milton Park, Didcot, OX11 7HH
Tel: 01235 834831
Email: info@oakfurniturehouse.co.uk
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