Following the UK Governments latest guidelines, we will continue to operate as usual.

We have put measures in place to make certain that we continue to deliver to all our customers whilst ensuring the well being and safety of all our customers, staff and delivery teams.

 

Deliveries

From 5th of January: With the UK entering a new lockdown on Tuesday the 5th of January our delivery teams will be returning to restricted service levels.

Our delivery teams will be restricted to a doorway or hallway delivery only with no assembly services being offered at this time

As always, our delivery teams will abide by social distancing guidelines and we ask customers to do the same and as usual, our teams have full PPE and undergo risk assessments with customers with safety being our top priority.

For more information on the national lockdown please see below.

https://www.gov.uk/guidance/national-lockdown-stay-at-home

Customer Services

Our teams are currently experiencing very high levels of calls and emails. This means that it may take longer before you receive a response but please rest assured you will receive a response within 3 to 5 working days.

Our Customer Services Team continue to be available either via email or telephone during our opening hours of 9 am to 4 pm from Monday to Friday. If you need to change delivery times or are self-isolating please do not hesitate to contact us 2 working days prior to delivery so that we can make the necessary arrangements with our delivery drivers.

SWJ UK Ltd t/a Oak Furniture House is registered in England and Wales (6611942). Registered Office: Unit 2, H4 Building, Milton Road, Didcot, OX11 7HH.
SWJ UK Limited t/a Oak Furniture House acts as a credit broker and only offers credit products from Klarna Bank AB.
SWJ UK T/a Oak Furniture House is authorised and regulated by the Financial Conduct Authority. Our registration number is 650857. Credit provided subject to age and status.
© SWJ UK LTD - T/A Oak Furniture House 2021. All rights reserved.