Following the UK Governments latest guidelines, we will continue to operate as usual.

We have put measures in place to make certain that we continue to deliver to all our customers whilst ensuring the well being and safety of all our customers, staff and delivery teams.

 

Deliveries

Before the 2nd of December: Deliveries are still going ahead but are restricted to doorway/hallway delivery only.

From 2nd of December: With the UK's lockdown ending on Wednesday the 2nd of December our delivery teams will be returning to full-service levels.

Our delivery teams will be abiding by the Governments regional tiered system and will only offer restricted services, doorway/hallway delivery, to the highest tier (Tier 3). All other tiers will return to full service as usual.

As always, our delivery teams will abide by social distancing guidelines and we ask customers to do the same and as usual, our teams have full PPE and undergo risk assessments with customers with safety being our top priority.

For more information and to find out what tier your area is in see the link below.

https://www.gov.uk/guidance/full-list-of-local-restriction-tiers-by-area

Customer Services

Our Customer Services Team continue to be available either via email or telephone during our opening hours of 9 am to 5 pm from Monday to Friday. If you need to change delivery times or are self-isolating please do not hesitate to contact us 2 working days prior to delivery so that we can make the necessary arrangements with our delivery drivers.

SWJ UK Ltd t/a Oak Furniture House is registered in England and Wales (6611942). Registered Office: Unit 2, H4 Building, Milton Road, Didcot, OX11 7HH.
SWJ UK Limited t/a Oak Furniture House acts as a credit broker and only offers credit products from Klarna Bank AB.
SWJ UK T/a Oak Furniture House is authorised and regulated by the Financial Conduct Authority. Our registration number is 650857. Credit provided subject to age and status.
© SWJ UK LTD - T/A Oak Furniture House 2020. All rights reserved.